At Smart Security OÜ, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information we collect from you when you visit our website, https://machochic.com/. By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

Smart Security OÜ is the data controller for your personal information.

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Email: info@machochic.com,
support@machochic.com
partnership@machochic.com

Data Collection and Processing

We collect and process your information in accordance with the General Data Protection Regulation (GDPR) of the European Union, which took effect on May 25, 2018.

The information we collect includes both the information you provide to us and the information automatically transmitted by your devices when accessing our products and services.

We collect your personal data through the following channels:

• • When you make a purchase on our online store

• • When you register as a user on our online store

• • When you contact us by phone, email, or online chat

• • When you browse our website

• • When you provide personal information about another person who receives our products

• • When you make payments using online banking or other electronic payment methods

• • When you comment, like, or share posts on our social media accounts

• • When you subscribe to our newsletter

• • When you comment on posts on our website

Types of Data Collected

Personal Data

We only request personal information from you when necessary to provide our services. By contacting us or visiting our website, you may share the following information with us:

First and last name Email address Mailing address, country, county, city Phone number Your purchase history and activity on our online store

Log Files

Our website, https://machochic.com/, stores log files about its visitors. The information collected may include:

Type of device used Internet Protocol (IP) address Browser type Internet Service Provider (ISP) Date and time of website visit Entry and exit pages, number of clicks made on the website

Log file information is used for trend analysis, website administration, tracking visitor activities, and collecting demographic information. This information is not intended to identify or enable the identification of individuals.

Cookies

Like most websites, https://machochic.com/ uses “cookies.” Cookies are text files stored on your device when visiting a website. They are used to determine store preferences, regional settings, and service usage choices.

You can disable the use of cookies in your browser settings, although this may disrupt the services provided to you.

Cookies can be classified into two types:

Necessary Cookies: Session cookies that enable you to use the services offered on our website. They help authenticate users and prevent the misuse of user accounts. Without these cookies, we cannot provide you with the desired services.

Notification Cookies: These cookies identify whether users have accepted the use of cookies.

Please note that this is a simplified version of a privacy policy and may not cover all aspects of Smart Security OÜ’s privacy practices. It is essential to consult the complete and official privacy policy provided by Smart Security OÜ on their website for comprehensive and up-to-date information.

How we use your data

The collected information can be used for various purposes, including:

• • Maintaining, managing, developing, personalizing, and expanding our website

• • Gathering statistics to provide better services and/or offers, and to understand and analyze the behavior of our website visitors

• • Identifying you by phone, message, or email

• • Sending you information and requesting feedback about our services

• • Preventing fraud and protecting our website

• • Allowing us to communicate with you through social media accounts

• • Enabling the reading of chat history to expedite relevant advice

• • Improving the quality of our service and providing more efficient browsing solutions

• • Developing new products, and services, or improving their functionality

• • Shipping/delivery of goods, order processing, invoice issuance, ordering through online banking, and confirming or refunding your order

• • Offering products and services that may be of interest to you, based on your previous orders

• • Facilitating and expediting our interactions when you contact us

• • Other purposes, such as data analysis, trend research, and evaluating the effectiveness of our advertising campaigns.

Instances in which we may share your data

We may share or transfer your personal data in connection with the change of ownership, merger, sale of assets, financing, or acquisition of our company. We will inform you about the transfer of your personal data and when different privacy policy provisions will apply to them.

We may share your data with our business partners to provide you with certain products, services, or campaigns.

We may disclose your personal data for any other purpose with your consent.

We are obligated to disclose your personal data if required by law. In good faith, we may also disclose your data to comply with legal obligations, protect our rights or property, prevent or detect possible legal violations related to the use of our service, and ensure the safety of our service users.

Retention of your personal data

The Company will only retain your personal data for as long as necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to fulfill our legal obligations (e.g., if we need to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The company also retains log files for internal analysis purposes. Log files are typically stored for a shorter period, unless the data is used to enhance security or improve the functionality of our service or if we are legally obligated to retain this data for a longer period.

Processing of children’s data

None of our products or services are targeted at children under 13 years of age, and we do not knowingly collect data from children under 13. If there is any doubt that we are processing the data of a person under 13 years of age, we will remove that person’s data from all our databases.

Your right to protect your data

You always have the right not to share your data with us, understanding that this may affect your experience on our website. If you decide not to share your data with us, we will not treat you any differently. By providing us with personal information, you understand that we collect, store, use, and disclose it in accordance with this privacy policy. You have the right to request details about the data collected about you.

When receiving personal information about you from a third party, we protect it in accordance with this privacy policy and the laws of the Republic of Estonia. If you share third-party data yourself, you confirm that you have the right and permission to do so.

Even if you have previously given consent to share your personal data with us for marketing purposes, you have the right to change your mind at any time. You always have the right to opt out of communication with us and request that we remove your data from our databases. Occasionally, we may also ask for information about you to confirm your identity. If you find that the data we have collected about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us via email: info@machochic.com, support@machochic.com,
partnership@machochic.com. We will do everything in our power to correct any inaccurate, incomplete, misleading, or outdated information.

If you believe that we have violated relevant data protection laws and wish to file a complaint, please contact us using the contact information provided in this document and provide us with all the details regarding the violation. We will promptly investigate your complaint and respond to you in writing, providing the results of the investigation and outlining the steps we will take to address your complaint. You also have the right to contact the regulatory authority or data protection authority.

GDPR data protection rights

We want to ensure that you are aware of all your data protection rights. Every user of the website has the right to the following conditions:

• • Right of access – you have the right to request copies of your personal data.

• • Right to rectification – you have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

• • Right to erasure – under certain conditions, you have the right to request the erasure of your personal data.

• • Right to restriction of processing – under certain conditions, you have the right to request the restriction of the processing of your personal data.

• • Right to object to processing – under certain conditions, you have the right to object to the processing of your personal data.

• • Right to data portability – under certain conditions, you have the right to request that we transfer the data we have collected to a third party or directly to you.

Security of your data

The security of your personal data is important to us, but please remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its complete security.

Smart Security OÜ takes all reasonable and necessary measures to ensure the secure processing of your data in accordance with this privacy policy and the laws of the Republic of Estonia. Your data will not be transferred to any organization or country unless there is a compelling reason and the security of your data is ensured.

Referring to other websites Our website may contain links to other websites that are not owned by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, services, or any other aspect of third-party sites.

Privacy policy updates We reserve the right to make changes to this privacy policy document as needed. After updating the privacy policy, we will change the updated date located at the bottom of this document. If you continue to visit and use our website after the update to the privacy policy, we will consider it as your implied consent to the changes.

Last modified on 04/06/2023.